Privacy Policy
Last updated: October 24, 2024
At InstaFix, we take your privacy seriously. This Privacy Policy describes how InstaFix Inc. ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our mobile application, or engage with our home services marketplace (collectively, the "Services").
By using our Services, you consent to the collection and use of your information as outlined in this policy. We are committed to transparency and ensuring that you retain control over your personal data.
1. Data We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device.
Information You Provide
Account Information: Name, email address, phone number, and password when you register.
Service Details: Address, property type, and specific service requests when you post a job.
Payment Information: Credit card details and billing address processed by our secure payment partners.
Communications: Messages sent between you and professionals through our platform.
Information Automatically Collected
When you access our platform, we may automatically collect specific data to improve performance and user experience:
Device information (type, operating system, browser)
IP address and location data
Usage patterns and session duration
Your Data Security
We never sell your personal contact information to third-party advertisers. Your data is only shared with professionals you explicitly choose to engage with.
2. How We Use Your Information
We use the collected information for the following business purposes:
To provide and maintain our Service, including monitoring the usage of our Service.
To manage your Account: to manage your registration as a user of the Service.
To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities.
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about.
3. Information Sharing
We may share Your personal information in the following situations:
With Service Providers:We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, or to contact You.
With Business Partners:We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users:when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
Frequently Asked Questions
Yes, you can request full data deletion at any time through your account settings or by contacting our privacy team. We will process your request within 30 days in accordance with Canadian privacy laws.
Yes, you can request full data deletion at any time through your account settings or by contacting our privacy team. We will process your request within 30 days in accordance with Canadian privacy laws.
Yes, you can request full data deletion at any time through your account settings or by contacting our privacy team. We will process your request within 30 days in accordance with Canadian privacy laws.
Yes, you can request full data deletion at any time through your account settings or by contacting our privacy team. We will process your request within 30 days in accordance with Canadian privacy laws.